Please enter recipient address correctly

Please be careful when specifying the address and telephone number of the recipient. To ensure that your order is delivered at the right time, make sure you miss several important details:
If the cake is to be delivered to the hotel, please indicate the recipient’s name, as well as the hotel number.

In case of submitting an incorrect address:

If the order has not been delivered to the customer because of an inaccurate or incomplete address, we will contact you to inform the address and time the recipient can receive his order, in case we were not able to contact you earlier for receiving the correct information.

If the recipient is not at home

If the recipient is not at home for any reason, the confectionery is issued to homeowners, neighbors, or partners. If the confectionery products are not available to anyone, we turn to the client for further recommendations.

Notifications after delivery

Immediately after the delivery of the order you will receive a delivery confirmation letter via e-mail.

Order cancellation

If you want to cancel or change your order for any reason, let us know, please. We will immediately accept your request for termination or change as it was submitted prior to delivery of the product or preparation time. For this reason, you need to notify us at least 24 hours before the order is canceled or changed. In this case the customer receives a refund of 90%. The order cannot be canceled and the customer does not receive a refund if the cake is already prepared for the delivery.