Any order placed on the https://dandessert.am website (hereinafter referred to as the “Site”) of the Limited liability company “Dan Dessert” (hereinafter referred to as “the Vendor”), shall be exclusively governed by these General Terms and Conditions of Sale,which is to be read carefully.
Placing an order implies prior consultation of these General Terms and Conditions of Sale and constitutes full and irrevocable acceptance of them.
The Site source code, the texts, images and other elements of the Site are the Vendor’s exclusive property. The entire contents of the Site are protected by the Law on Copyright and Related Rights of the Republic of Armenia. Trademarks cannot be duplicated, downloaded, reproduced, used, modified, or otherwise spread if a permission of the Dan Dessert has not been previously obtained for their use.
Article 1 : Acceptance of General Terms & Conditions of Sale
The object of these General Terms and Conditions of Sale (hereinafter referred to as “Terms and Conditions”) is to define the rights and obligations of the parties within the context of distance selling of products offered by the Vendor on the Site. The Customer acknowledges having taken cognisance of these General Terms when confirming the order. Any confirmation of his/her order constitutes acceptance of the General Terms, without exception.
The Vendor reserves the right to newly reformulate or change the General Terms at any time. In the event of a change, the General Terms applied will be those in force on the day the order is placed.
Article 2 : Identification of the Vendor
“Dan Dessert” Limited liability company
Address: 20 Martirosyan St, Yerevan, Armenia
Telephone: + 374 010 39 89 44
Taxpayer Identification Number: 01202897
Converse Bank Closed Joint-Stock Company Account Number 1390062758070100
Article 3: The Price of Products and Total Amount of the Order
3.1. Sale prices of the products are those displayed on the Site at the time of purchase by the Customer.
Sale prices are indicated, including VAT, but exclude delivery, which is charged extra. Any change in currency rate will be automatically reflected in the sale price of the products.
3.2. Total Amount of the Order
The total amount of the order is the final price in Armenian drams, including the costs of packing and delivery.
Article 4: Ordering
The procedure for placing orders online includes the following steps:
Step 1: Selection of the product(s)
There is a photograph or photographs, a description and additional information (size, material, weight, etc.) and the sale price for each product on the Site.
Step 2: Delivery costs
The communicated information is displayed on the Site, as well as the delivery methods, possible schedule and corresponding costs. The Customer ensures that all this information is correct (contact details, delivery address, etc.) and selects his/her preferred delivery method according to the specified schedule and costs.
Step 3: Confirmation of the Order
The Customer checks the details of his/her order and corrects the errors if necessary.
After having taken cognisance of these General Terms and Conditions of Sale, the Customer confirms his/her order and enters the Payment page.
Step 4: Payment
The online payment of an order is made exclusively by a bank card. The Customer makes the online payment of his/her order by entering the banking details (card number, card-holder’s name and surname, CVV code and validity date of the card) and makes the final confirmation.
Article 5 : Confirmation of the Order
Once the payment has been made, the Customer receives an email confirmation of his/her order. For the Customer, this email is proof of his/her order that the Vendor recommends that he should keep.
The confirmation email acknowledges the receipt of the order and contains the following elements:
– Order number,
– Date of the order,
– Main characteristics of the product(s) purchased,
– The total amount of the order and payment method selected by the Customer,
– Contact data of the Customers Service Centre
Article 6 : Withdrawal Procedure of the Product(s) Obtained
The return or replacement of the purchased product shall be carried out in the manner prescribed of the Civil Code of the Republic of Armenia.
Note: If the product(s) have been damaged or broken during the shipment, the Customer may contact the Customers Service Centre of the Dan Dessert Shop.
Article 7: Payment Method
7.1. Payment methods
7.1.1 Online Payment – The following cards are accepted: / VISA / MASTERCARD / ARCA / Mastercard Secure Code/Verified by Visa and Idram Wallet.
7.1.2 The buyer has the option to choose the payment option on the spot, in case of which he chooses to pay the payment to our company’s carrier.
Payment is exclusively made in Armenian drams.
7.2 Payment Transaction
The Customer guarantees to the Vendor that he has all required authorizations to use the selected payment method.
If the use of the card is refused by the payment centre, the order is automatically cancelled.
The Customer is requested to print the proof of the transaction that will be displayed on the screen after actual payment of the order.
Article 8 : Delivery
The ordered products are delivered to the Customer under the following conditions :
8.1. Delivery Periods
Delivery periods may vary, depending upon the destination of the order.
Delivery service works 10:00 – 20:30, including holidays. Shipping is carried out by our company’s senders at any address in the city of Yerevan. Delivery is carried out within 3 hours after receipt of the order.
Once the order has been notified, the shipper can wait up to 10 minutes for the customer to arrive.
Article 9: Liability
The Vendor, the owner of the Site, undertakes to exclusively observe the legislative or regulatory provisions in force in Armenia.The
Vendor shall not be held liable for any failure by the Customer to get acquainted with the General Terms and Conditions of Sale and any issues arising therefrom.
The Vendor is not held liable in the case of force majeure, as set forth in Article 11 of the General Terms and Conditions of Sale.
The Vendor is not held liable for any problems arising due to Internet disruptions (service breaks, external intrusion or presence of computer viruses).
Hypertext references may link the Customer with other websites outside of the Site. The Vendor disclaims any liability should the content of these websites contravene the legal and regulatory provisions in force.
Article 10 : Force majeure
For complete or partial non-performance of the obligations envisaged under these General Terms and Conditions, the parties may not be held responsible if it was due to force majeure, which originated after having undertaken the obligations envisaged under these conditions and which could not be predicted or prevented by the parties.
Such situations are: earthquakes, floods, war, declaration of military or emergency situation, political riots, strikes, the blockage of the means of transport, acts of state bodies and other, which make the performance of obligations, defined in the Conditions impossible.
Article 11 : Protection of Personal Data
Personal data provided by the Customer are required to process and deliver/ship the orders, as well as to make delivery slips and invoices.
Article 12 : Entirety of the Terms and Conditions
The Parties acknowledge that these General Terms and Conditions of Sale constitute the entire agreement between them.
Article 13 : Settlement of Disputes and Applicable Legislation
Disputes arising out of these conditions are resolved through negotiations. In case of non-agreement, disputes shall be subject to settlement in the courts of general jurisdiction of the Republic of Armenia as prescribed by the legislation of the Republic of Armenia. Data on sales and transactional sales orders (s) stored in the Vendor’s computer systems will be considered as evidence in case of conflicts arising between the parties.